شحن مجاني للطلبات بقيمة 500 ريال وأكثر

main-logo

Women's Accessories World Company, with more than 25 years of experience in the world of abayas, offers you the easiest experience of buying an abaya online with modern touches that emulate the tas

Refund And Return Policy

You bought a Haraer product and it didn't suit you? Don't worry, you can exchange or return it according to the following conditions


1. Duration of replacement | take back


• Exchange within 7 days from the date of receipt


• The return shall be within 3 days from the date of receipt


• The product must be in its original and unused condition and contain all stickers and cards in the same packaging


• Products that cannot be exchanged or returned for your safety (unions, masks)


2. Non-refundable service fees


• Cash on Delivery Fee


• Shipping Fee


3. Replacement Fee - Return


• The cost of replacement or return within Saudi Arabia is 30 Saudi riyals and it is deducted from the value of the products that you have replaced or returned


In the event of product damage or discrepancy, Haraer will bear the full shipping costs


4. International Refund&return


• The customer bears all shipping costs and customs duties


• In the event of defects or errors in the product, you will be compensated for the value of the product


5. How to submit a refund& return request


• Submit the request via the Manage Requests page


• Determine the reason for the refund or return for each product in the order


• In the event that you receive a product with defects or another product that you did not order, we ask you to provide us with a photo that shows the defect or difference and to photograph the barcode of the product


• After you raise the request, it will be reviewed and a replacement or refund policy will be sent within 48 hours on working days from Saturday to Thursday via email or WhatsApp


• You have to prepare the products in their original packaging and make sure to attach the veil that comes with the abaya and deliver it to the nearest branch of the shipping company


6. What action will be taken after the products are delivered to the shipping company


• Products will be checked and confirmed after their arrival and processed within 48 hours on official working days


• After processing the request, the balance will be added to the wallet so that you can reuse the amount.